We want you to be delighted with everything you purchase from Efficiency Supply Co. If something is wrong, please contact us so we can make it right. Incorrect shipments and defective goods will be replaced at our expense. Goods are returnable for refund or exchange within 30-days of purchase, as long as the returned items are in perfectly fresh and unused condition, and in their original packaging.
Please note, no refunds are given on customized products, sale items or discounted items.
Refunds are issued only to the original purchaser, and only after returned goods are received and inspected. We will notify you if/when your refund is issued to your original method of payment. Any refund amount will be for the goods only. Shipping costs are non-refundable.
To initiate a return or exchange, please first send an email to us at firstname.lastname@example.org. Please ship return goods to the following address:
Efficiency Supply Co.
904 22nd St
San Francisco, CA 94107